Patient Relations / Safety
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The Niagara Health System's vision is to be a leader in healthcare. The NHS wants to remind all our partners in healthcare "Your Healthcare – Be Involved". Feedback in the form of compliments and/or concerns will assist us to reinforce our efforts to provide quality care. It ensures that areas of improvement are identified and quality assurance initiatives are acted upon.
Compliments and/or concerns can be forwarded to Natalie Foster, Patient Relations Specialist. Natalie is located at Ontario Street Site and can be reached at 905-378-4647, extension 44423 or by e-mail Natalie.Foster@niagarahealth.on.ca.
Patient Safety Program
To take an active role in hospital or medical treatment, these five points are common sense tips to be more involved in your health care.
- Be involved in your healthcare. Speak up if you have questions or concerns about your care.
- Tell a member of your healthcare team about your past illnesses and your current health condition.
- Bring all of your medicines with you when you go to the hospital or to a medical appointment.
- Tell a member of your healthcare team if you have ever had an allergic or bad reaction to any medicine or food.
- Make sure you know what to do when you go home from the hospital or from your medical appointment.
For more information on "Your Healthcare - Be Involved" program go to www.oha.com
Canadian Patient Safety Week
October 8-13, 2007
Take a moment and look at the brochures and newsletters aimed at patient safety. The following is available to assist you in the importance of communicating with your health professionals.